Cloud Based & VOIP Phone Systems
Cloud based and VoIP phone systems offer tremendous advantages due to the cost benefits alone. Full-service contact centers are becoming a focal point of customer service departments, because clients expect options such as texting and web browser-based options. When you include the functional differences, VoIP is a no brainer.
Our cloud based phone systems allow for the remote configuration of users and extensions, allow you to add and remove numbers and extensions internally and report on inbound calls as well as client engagement calls made by staff.