Oregon-Based & Organically Grown

Portland’s IT Partner,
Built for Business

Managed IT, cybersecurity, and cloud solutions from a local team fully invested in your success. No foreign call centers. No upselling. Just engineers in the Pacific Northwest keeping your business running.

20+Years Portland
100+Yrs Team XP
500+Certifications
24/7Live Support
Core Services
Managed IT ServicesProactive monitoring & support
CybersecurityMDR, CMMC & threat protection
Cloud & Microsoft 365Migration & optimization
Network InfrastructureDesign, VPN & monitoring
vCIO & IT StrategyRoadmaps & planning
Trusted by
Microsoft Partner
Datto Partner
Huntress Security
AWS & Azure MSP
Portland Chamber Member
What We Do

Complete IT Coverage, No Gaps

From day-to-day helpdesk to long-term technology strategy, digiWEST handles every layer of your IT environment.

Managed IT Services

Proactive monitoring, patching, and unlimited support for your entire environment. Priced as an all-inclusive plan tailored to your business.

Cybersecurity Services

24/7 network security monitoring with AI, MDR, zero trust, CMMC compliance, and phishing defense. Security built into how we manage your environment.

Cloud & Microsoft 365

Office 365 migrations, AWS/Azure managed services, SharePoint, Teams, and Intune. Safe migrations and long-term cloud optimization.

Network Infrastructure

Design, deployment, and management of secure networks. VPN, firewall, VOIP phone systems, and remote access built right the first time.

Backup & Disaster Recovery

Combined planning, prevention, and protection — on-prem or in the cloud. 93% of companies that suffer major data loss fail within 5 years. We prevent that.

vCIO & IT Strategy

Executive IT leadership without the overhead. Technology roadmaps, Quarterly Business Reviews, vendor management, and strategic planning aligned to your goals.

Why digiWEST

Local People.
Serious IT.

We’re not a national franchise or offshore call center. We’re your Portland neighbors — and we take that responsibility seriously.

Portland-Based, Always

Every engineer is local. We do onsite visits, know the Portland business landscape, and are available when you need us most.

No Tier-1 Runaround

Our engineers own tickets start to finish. Experienced eyes on your problem every time, with 24/7 phone and internet support included.

Proactive, Not Reactive

We monitor and patch constantly. Most clients never know an issue almost happened — because we caught it first.

All-Inclusive, No Hidden Fees

Flat-rate monthly plans with no confusing cost structures and no upselling. A support plan tailored to your business — no surprises.

99.9%Uptime SLA
24/7Live Support
20+Years Local
500+Certifications
Our team is available 24/7 for critical issues. Real humans, not bots.
Our Promise
“We don’t force solutions that aren’t needed, or tear down infrastructure that’s working. We embrace the unique challenges posed by each client.”
— Paul White, Founder & CEO
About digiWEST

Oregon-Based.
Organically Grown.

Digiwest is a managed service provider offering IT outsourcing, consultation, security, and technology solutions to small and medium enterprises. Our goals are high responsiveness, high availability, and low stress when it comes to IT. No confusing cost structures or hidden fees. No upselling or foreign call centers. Just engineers and technicians in the Pacific Northwest working to keep your business running.

01
Client-First Philosophy

We tailor every engagement to what each client actually needs. No cookie-cutter packages, no upselling services you don’t require.

02
Deep Technical Bench

100+ years of combined IT experience and 500+ professional certifications across networking, security, cloud, and software development.

03
AEC Specialist

Deep expertise serving Architecture, Engineering & Construction firms — from Autodesk/CAD support to lightning-fast cloud file access for GIS and Revit.

digiWEST by the numbers
20+ Years Experience
500+ Certifications
24/7 Support Hours
☕ Countless Cups of Coffee
Not only is our team skilled and knowledgeable, they are also a lot of fun — if we do say so ourselves. We take building client relationships seriously, and we look forward to getting to know you, your team, and your business.
The Team

Meet the Core digiWEST Team

A skilled, certified, and (we think) pretty fun group of engineers and technicians dedicated to keeping your business running.

Leadership
PW
Founder & CEO
Paul White
Founder & CEO

25+ years in IT, management & operations. Former Colorado state representative and board member at Oregon State, Washington State & UNC. ORLA Chair.

25+ Yrs XPElected OfficialORLA Chair
MB
Board Chair
Marc Butorac
Board Chairman

30+ years in Engineering & Architecture. Former president of ACEC and ITE. VP with IT oversight at a 400+ person engineering firm.

MM
Dir. Technology
Matt Miles
Director of Technology & Security

Leads digiWEST’s technology strategy and security practice. Oversees the technical roadmap, security operations, and engineering team performance.

JC
Dir. Operations
Jasmine Cockerill
Director of Operations

Keeps digiWEST running smoothly — overseeing internal operations and processes to ensure every client experience is exceptional from first call to ongoing support.

JM
Principal Eng.
Josh Moore
Principal Network Engineer

20+ years on networks and servers. CompTIA A+, Network+, Cisco CCNA & CCNP, and Microsoft MCTS/MCITP certified. Architects secure, reliable infrastructure for clients.

CCNACCNPMCITPCompTIA
Engineering, Systems & Account Management
SP
Network Eng.
Sanjeev Pradhan
Network Systems Engineer

20+ years partnering with state, federal, and private sector orgs on cloud and on-prem deployments. Expert in network design and data center architecture.

CloudOn-PremData Center
RB
Sr. Systems Eng.
Rob Bahmer
Sr. Systems Design Engineer & M365 Admin

Senior engineer specializing in systems design and Microsoft 365 administration. Manages identity, cloud services, and enterprise deployments across digiWEST’s client base.

M365 AdminSystems Design
IC
Sr. Developer
Ian Cameron
Senior Software Developer

Oregon State CS grad with 17+ years at digiWEST. Creator of BlueMAC Bluetooth hardware. Supports 1,000+ engineers and planners with custom software daily.

OSU CSWeb DevHardware
AP
IT Ops / TAM
Austin Parker
IT Operations Engineer & Technical Account Manager

Combines hands-on IT operations with client-facing account management — keeping systems running and making sure clients always have a trusted point of contact.

RJ
TAM / Biz Dev
Raymond Jackson
Technical Account Manager & Business Development Lead

Bridges technical expertise and client relationships — managing accounts, driving business development, and ensuring digiWEST solutions align with each client’s goals.

Client Services & Helpdesk
KF
IT Engineer
Karl Fischer
IT Operations Engineer & Technical Writer

Manages IT operations while producing clear technical documentation, runbooks, and client-facing guides that make complex IT understandable.

KJ
Business Services
Kim Johnson
Business Services

Supports digiWEST’s business operations, client services, and administrative functions that keep the team focused and clients well-served.

CM
Helpdesk
Connor Mah
Helpdesk Support

Front-line support keeping clients productive every day. Fast response, clear communication, and expert troubleshooting across hardware, software, and cloud platforms.

DM
Helpdesk
Danny McDonald
Helpdesk Support

Dedicated helpdesk engineer providing responsive support, proactive monitoring, and end-user assistance that keeps digiWEST clients running without interruption.

Join the Team
We’re Hiring

We’re always looking for engineers who love solving problems and building real relationships with clients in the Pacific Northwest.

Get in touch →

Our team carries 100+ years of combined experience. Want to know who’ll be handling your account?

Talk to Our Team
Who We Serve

IT Built for How You Work

Deep expertise across Oregon’s key industries — click any industry to learn more about how digiWEST serves your sector.

Client Stories

Oregon Businesses Trust digiWEST

Don’t take our word for it — here’s what our clients say.

How It Works

Up and Running in 4 Steps

We’ve onboarded hundreds of Oregon businesses. The transition is smooth and your team stays productive throughout.

1
Free Consultation

A 15–30 minute call to understand your goals, pain points, and current environment. No pressure, no pitch deck.

2
IT Assessment

We audit your infrastructure, identify risks, and map what needs immediate attention vs. long-term planning.

3
Tailored Proposal

A clear, all-inclusive plan with transparent monthly pricing. You’ll know exactly what you’re getting.

4
Smooth Onboarding

Our engineers handle the transition. Most clients feel the difference within week one.

Let’s Talk

Ready for IT That Actually Works?

Fill out the form and a local Portland engineer will follow up within one business day. No offshore handoffs, no canned responses.

No spam. We’ll only contact you about your request. Response within 1 business day.